"I am here to see Lyvana Montclair," Catalina said to Bertha who was standing by the front desk holding a tablet.
Bertha looked up with a bright smile. "Do you have an appointment for today, ma'am?"
Catalina let out a cold, mocking laugh. "I didn't think I needed an appointment to see someone in a... a fashion house. It's not exactly an important place, is it?"
Bertha suddenly felt a flash of anger, but she kept her voice calm and professional.
"I am sorry, ma'am, but you do need an appointment to see the owner of this particular fashion house," Bertha replied firmly.
Catalina stepped closer, her eyes narrowing. "What impudence! Do you have any idea who I am?"
Bertha didn't blink.
"No, ma'am," she said calmly. "But I do know the rules of this office. You can't see the owner without an appointment."
Catalina's expression darkened, clearly not used to being dismissed with such a powerful last name.
