"This is what genuine usefulness produces," Lyra said, reviewing the correspondence log. "You build something real and document it honestly and the documentation travels to the people who need it through the networks that already connect them."
"It's also what Administrator Pell's twenty years produced," Elara said. "She spent two decades building the professional trust and the practitioner relationships that made her circulation of the documentation effective. We didn't create those relationships. We gave them something worth circulating."
"Both things," Adrian said.
"Yes," Elara confirmed. "Both."
The volume of institutional correspondence created a practical problem that required practical solution.
