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Chapter 10 - Chapter 9: Nineteen Red Entries

The Director of the Hunter Registry stayed in the office until nine PM on Wednesday.

This was not unusual. He had stayed late many times in seventeen years. Budget reviews. Incident reports. The Great Re-Awakening Documentation Crisis. The time a B-Rank Hunter accidentally summoned something in the parking garage and three cleaning crews were insufficient and a structural engineer was required.

Tonight he was reading a notebook.

Han-Ho's notebook.

Nineteen red entries.

He started from the beginning.

Entry one was fourteen months ago.

Gate residue. Mapo district. Class C spreading contamination. Report filed. Response window: seventy two hours. Actual response: none. Addressed personally. Date: see attached route log.

Entry two was thirteen months ago.

Crystallized demon residue. Itaewon parking garage, level three. Class B. Report filed. Response window: seventy two hours. Actual response: fourteen days. Site had progressed to Class A boundary by response date. Addressed personally before response arrived. Note: industrial grade solution required. Cost: personal expense.

The Director stopped at entry two.

Read it again.

Cost: personal expense.

He looked at the notebook.

Looked at his budget reports.

Looked back at the notebook.

An F-Rank Mana-Janitor had been paying out of pocket for industrial grade cleaning solution to address sites that had escalated because the Registry had not responded to his reports within the mandatory window.

For at least fourteen months.

Possibly longer. This was just the notebook that covered the last year.

The Director picked up his phone.

"Sung-Jin," he said.

"Sir it's nine PM—"

"How many notebooks does he have."

A pause.

"Sir?"

"Kang Han-Ho. How many notebooks. This one covers fourteen months. He's been working for ten years. How many notebooks."

A longer pause.

"I'll find out sir."

"Tonight."

"Sir—"

"Tonight Sung-Jin."

Park Sung-Jin found out.

He called back at nine forty seven PM.

"Eight notebooks sir," he said. "I spoke to the Mana-Janitor administrative division. They have copies of his filed reports going back ten years. The notebooks appear to be his personal copies. Cross referenced."

"Cross referenced."

"He keeps his own records sir. Filed report numbers, response times, personal response dates, materials used, costs incurred." A pause. "Sir the administrative division says they've never had a Mana-Janitor file as consistently as he has. They said—" Another pause. Longer. "They said they always assumed his reports were automated. Because no person files that consistently."

The Director looked at the notebook.

Nineteen red entries in one year.

Eight notebooks over ten years.

One F-Rank Mana-Janitor who had been doing his job with complete methodical consistency for a decade while the institution responsible for supporting that job had been treating his registration number as a low priority inbox that nobody checked.

"Get me the full report backlog," said the Director. "Every unfiled response. Every missed window. Every site that escalated because we didn't respond in time."

"Sir that could be—"

"Everything Sung-Jin. Tonight."

"Yes sir."

The Director looked at the nineteen red entries.

Then he looked at the window.

Clean. Completely clean. No residue smudge in the lower left corner.

He had walked past that window every day for six months.

He had never noticed the smudge.

Han-Ho had noticed it within three minutes of sitting down.

The Director drank his cold coffee.

Some Wednesdays were very long.

Thursday morning. Seven AM.

Han-Ho's apartment.

Han-Ho was making breakfast. Two eggs. The tofu was finished so there was no tofu. There was a new block of tofu in the refrigerator because Min-Seo had gone to the large supermarket on Tuesday and come back with an amount of food that had reorganized Han-Ho's refrigerator entirely and which Han-Ho had complicated feelings about because on one hand the refrigerator was now substantially better provisioned and on the other hand there was a specific order to things and Min-Seo had not followed it.

"The tofu goes on the second shelf," said Han-Ho, to the refrigerator.

"I put it on the second shelf," said Min-Seo, from the couch.

"The left side of the second shelf."

"That is a very specific requirement for tofu."

"The left side stays colder. Tofu keeps better on the left side."

Min-Seo looked at the couch ceiling.

"I will remember that," he said, in the tone of someone adding information to a mental file that had grown significantly larger than anticipated when he first arrived on Thursday evening last week.

Moru was on the counter watching Han-Ho cook with the focused supervisory attention of a being that had appointed itself responsible for Han-Ho's nutritional welfare and took this responsibility seriously.

"There are no vegetables," said Moru.

"There are eggs."

"Eggs are not vegetables."

"They're nutritious."

"Master—"

"Protein is important."

"Vegetables are also important."

"The green onion situation is being managed."

"You threw the green onion away on Monday."

"I'm aware. I'm managing the replacement."

"By not buying one."

"By planning to buy one."

"Planning is not buying."

"Moru."

"Master."

"I am making breakfast. The vegetables will be addressed."

"When."

"Today."

"You said that yesterday."

"And I meant it yesterday and I mean it today."

Moru looked at Kjor.

Kjor looked at Moru.

They had the silent exchange of two beings who have been watching the same conversation loop for a week and have developed a shorthand for it.

River watched from the counter where it had taken up a position next to the kettle. River had discovered the kettle on Tuesday and found it fascinating and had been sitting next to it at every opportunity since, watching the steam with the focused wonder of something experiencing cause and effect for the first time.

"It boils," River said, every time.

"Yes," said whoever was nearest.

"The water becomes steam."

"Yes."

"And then it becomes water again when it cools."

"Yes."

"That is extraordinary."

Nobody had found a way to explain to River that this was not extraordinary because from River's perspective, which was the perspective of something that had existed for three weeks as contamination in a river and was now living in a notebook pocket and had been in the world in any meaningful sense for less than a week, everything was extraordinary. The kettle. The elevator buttons. Netflix. The GS25. Honey butter chips. The way the morning light came through the basement window at a specific angle and made the dust visible.

Everything.

Han-Ho had stopped trying to calibrate River's sense of wonder.

It was easier to just let River be amazed by the kettle.

"It boils," said River.

"Yes," said Han-Ho.

"Extraordinary," said River.

Han-Ho plated the eggs. Sat on the floor with his plate and his phone and the Thursday morning quiet of an apartment that now contained five occupants and smelled like eggs and industrial cleaner and honey butter chips and the specific particular warmth of a place that has recently become a home without anyone formally deciding that was what it was.

His phone buzzed.

He looked at it.

A message from an unknown number.

This is Director Choi. I read the notebook. All nineteen entries. I would like to discuss the report backlog and the response protocol revision. Also I need to know how many notebooks there are. Sung-Jin says eight. Is that correct. — Director Choi Byung-Soo, Hunter Registry

Han-Ho looked at the message.

Looked at his eggs.

Ate a bite.

Typed back: Yes eight. The older ones are at home. I can bring them if needed. The response protocol revision should prioritize Class B and above with a mandatory forty eight hour window instead of seventy two. The current window is too long for spreading contamination. — Kang Han-Ho

He put his phone down.

Ate his eggs.

His phone buzzed again almost immediately.

Forty eight hours. Agreed. I'm also looking at the personal expense reimbursement. Industrial grade solution costs. You should not have been paying out of pocket. Can you compile the expenses. — Director Choi

Han-Ho looked at this message for a moment.

He had been paying out of pocket for industrial grade solution for four years.

He had not expected reimbursement.

He had filed reports. He had kept records. He had done his job. He had not expected the institution to suddenly become responsive to a decade of diligent F-Rank Mana-Janitor work.

He typed: I have records. — Kang Han-Ho

Of course you do. — Director Choi

Han-Ho put his phone down.

Finished his eggs.

"Good news," said Moru, who had been reading over his shoulder from the counter because Moru had the hearing of something that had commanded armies and the curiosity of something that had spent four thousand years in a book with nothing to do and had developed information gathering habits accordingly.

"Possibly," said Han-Ho.

"The Director is reviewing the response protocol."

"Yes."

"And the reimbursements."

"Yes."

"Master."

"What."

"That is genuinely good news. You have been paying for industrial grade solution out of your own salary for four years."

"I know."

"Your salary is not large."

"I know."

"Industrial grade solution is not cheap."

"I know Moru."

"I am saying this is good news and you should feel good about it."

Han-Ho looked at his empty plate.

Looked at the morning light coming through the basement window.

Looked at Moru on the counter and Kjor next to Moru eating a morning chip and River next to the kettle waiting for it to boil again and Min-Seo on the couch with his phone looking like a man who had intended to leave on Friday and was now here on Thursday of the following week and had stopped actively questioning this.

"It's good news," said Han-Ho.

"Yes," said Moru.

"It's also one week late."

"Four years late technically."

"Yes," said Han-Ho. "Four years late."

He picked up his plate. Washed it. Dried it. Put it back in exactly the right place.

"Still," said Moru.

"Still," agreed Han-Ho.

He picked up his bag.

"Route," he said.

"Route," agreed Moru, and floated to his shoulder.

Kjor floated to the other shoulder.

River went into the bag pocket.

Min-Seo stood up from the couch.

Han-Ho looked at him.

"You don't have to come every day," said Han-Ho.

"I know," said Min-Seo.

"You have your own work."

"Ara is handling it."

"You have your own apartment."

"It's very quiet."

Han-Ho looked at Min-Seo.

Min-Seo looked back with the steady expression of a man who has Re-Awakened twice and destroyed a mountain and has forty million views and has been sleeping on an F-Rank Mana-Janitor's couch for a week and has stopped performing any of those credentials because they are not relevant to his current situation and has not fully decided what his current situation is but has decided that leaving it is not something he wants to do yet.

"Shoes," said Han-Ho.

Min-Seo put his shoes on.

They left.

The Mapo district on a Thursday morning was the Mapo district on a Thursday morning.

Commuters. School children. The specific noise of a city that has been awake for two hours and has found its rhythm. A GS25 on every other corner. A pojangmacha that opened at six AM for construction workers and smelled extraordinarily good from a distance.

Han-Ho worked.

Section by section. Block by block. The methodical patient work of a man who has a route and runs it with the focused consistency of someone who genuinely believes that the work matters and has believed this for ten years regardless of whether anyone agreed with him.

Most of it was routine.

Small residue marks. Faint Gate contamination from a minor incident two weeks ago that had been addressed by a Hunter team but incompletely. The specific type of mana deposit that forms around storm drains in high traffic areas that nobody ever files reports about because it's too minor to justify paperwork but accumulates over time into something that is a significant problem later.

Han-Ho filed a report about the storm drains.

He had filed this specific type of report many times.

He noted in the report that this was his seventh filing about Mapo district storm drain accumulation and included reference numbers from the previous six.

He had a very low expectation of response.

He filed it anyway.

Because that was the job.

At ten forty AM he found something that was not routine.

In an alley off the main road. Behind a restaurant. Hidden under a pile of cardboard that had been there long enough to become part of the alley's permanent geography.

A Gate.

Not open. Not active.

Dormant.

Small. Maybe two meters across. Flickering slightly at the edges in the specific way dormant Gates flicker when they are not dormant so much as very slowly becoming not dormant.

Han-Ho crouched down.

Looked at it.

Pressed his hand near the edge without touching it.

His skill activated. The golden glow. He read the contamination the way a professional reads a job. Not with instruments or equipment or the specialized detection gear that B-Rank and above Hunters carried. Just with ten years of experience and the focused attention of someone who has cleaned up after more Gates than he can accurately count.

The Gate was two to three days from opening.

When it opened it would be Class B minimum. Possibly Class C depending on what was on the other side.

There was a school three blocks away.

Han-Ho took out his phone.

Opened the Registry reporting app.

Filed a report.

Gate. Dormant. Mapo district. Alley coordinates attached. Two to three day opening estimate. Class B minimum. Recommend immediate containment and monitoring. Note: school within three block radius.

He labeled the report URGENT.

He included the school's name and address.

He submitted it.

Then he sat back on his heels and looked at the dormant Gate flickering quietly under its cardboard and thought about the response protocol and the seventy two hour window and the forty eight hour window the Director had agreed to this morning and whether two to three days and forty eight hours were compatible with each other.

They were compatible.

Barely.

"Master," said Moru.

"I see it," said Han-Ho.

"The school—"

"I know."

"If the response is delayed—"

"I know Moru."

"Should we—"

"I filed the report."

"Master—"

"I filed the report," said Han-Ho. "With the new protocol the Director agreed to this morning that's a forty eight hour mandatory response. The Gate is two to three days from opening. There is time."

Moru looked at the Gate.

Looked at Han-Ho.

"And if the response is delayed anyway," said Moru, very quietly.

Han-Ho looked at the Gate.

Two to three days.

A school three blocks away.

Forty eight hour mandatory response window.

The Director had agreed to the protocol revision this morning at seven fourteen AM via text message.

The revision had not been formally implemented yet.

The current window was still seventy two hours.

Han-Ho looked at the Gate for a long moment.

Then he took out his phone again.

Opened his contacts.

Found the number that had texted him at seven AM.

Called it.

It rang twice.

"Mr. Kang," said the Director.

"There's a dormant Gate in the Mapo district," said Han-Ho. "Alley behind the Hansung restaurant on Mapo-daero. Two to three days from opening. Class B minimum. There's a school three blocks away. I've filed a report marked urgent."

A brief pause.

"I'll have a team there within the hour," said the Director.

"The new protocol," said Han-Ho.

"Is being implemented today. Formally. Today." Another pause. "Mr. Kang."

"Yes."

"You called me directly."

"The report might have sat in an inbox."

"It won't. Not anymore."

"It might have," said Han-Ho. "Old habits in institutions take time to change. I called directly because there is a school three blocks away and two to three days is not a comfortable margin."

The Director was quiet for a moment.

"The team will be there within the hour," he said. "I'll call you when they arrive."

"Thank you," said Han-Ho.

He hung up.

Looked at the Gate.

Min-Seo was standing next to him looking at the Gate with his Hunter senses activated at full capacity, scanning, reading, processing.

"Class B minimum," said Min-Seo. "Maybe C. Depends on the Gate depth."

"I know."

"Two to three days."

"I know."

"You called the Director directly."

"Yes."

"Not the report system."

"Also the report system. Both."

Min-Seo looked at him.

"You don't trust the system yet," said Min-Seo.

"I trust the Director," said Han-Ho. "The system takes longer to change than a phone call. So I did both." He stood up. "I'll trust the system more when the system earns it."

Min-Seo looked at him.

The simple direct statement of a man who had spent ten years working within a system that had mostly ignored him and had developed a practical philosophy about institutional trust that was neither cynical nor naive but something more useful than either.

"That's very reasonable," said Min-Seo.

"I'm generally reasonable," said Han-Ho.

He took out his notebook.

Added the Gate to his route log.

Red entry.

Then looked at it.

Crossed out the red.

Wrote it in black.

Because this one he had called about directly. This one had a team coming within the hour. This one was going to be handled.

He put the notebook away.

Picked up his bag.

River's eyes blinked at him from the pocket.

"What was that," said River.

"A Gate," said Han-Ho.

"What does a Gate do."

"Opens. Things come through."

"What kinds of things."

"Depends on the Gate."

"Are they always bad things."

Han-Ho thought about this.

"The things aren't always bad," he said. "The mess they make usually is."

River thought about this with great seriousness.

"I made a mess," said River. "In the river."

"Yes."

"Was I a bad thing."

Han-Ho looked at the bag pocket.

River looked back with enormous eyes and the genuine open inquiry of something that has been in the world for less than two weeks and is still working out what it is.

"No," said Han-Ho. "You were a contamination entity that grew because a report wasn't responded to. That's an institutional failure not a personal one."

"Oh," said River.

"I filed a complaint," said Han-Ho.

"I know," said River. "You mention that often."

"It's relevant."

"I know Master," said River, which was the first time River had called him Master and Han-Ho noticed it and said nothing about it and kept walking.

Moru noticed it too.

From Han-Ho's shoulder Moru looked at River in the bag pocket with the expression of something that has been in this specific position before and knows exactly what it means and is very quietly very pleased about it.

Kjor noticed it too.

Kjor offered River a chip fragment through the bag mesh.

River took it.

They walked.

The Hunter team arrived at the Mapo district alley at eleven twenty three AM.

Han-Ho was three blocks away when his phone rang.

"Team is on site," said the Director. "Gate confirmed. Containment protocol initiated. They're estimating Class B. Your assessment was accurate."

"Thank you," said Han-Ho.

"Mr. Kang."

"Yes."

"The formal protocol revision goes into effect today. Forty eight hour mandatory response for Class B and above. Urgent reports flagged for direct Director review." A pause. "Also. The expense reimbursement. Finance is processing it. Four years of industrial grade solution costs." Another pause. "It's a significant amount."

"I have records," said Han-Ho.

"I know you have records. Sung-Jin has already requested them." The Director's voice carried the particular quality of someone who has spent a morning reading notebooks and has arrived at conclusions that are going to inform the rest of his tenure. "Mr. Kang. I want to ask you something."

"Okay."

"Why did you keep going. Ten years. Reports that weren't responded to. Expenses out of your own pocket. Residue sites that escalated because we weren't doing our job. Why did you keep going."

Han-Ho was quiet for a moment.

He was standing on a Mapo district pavement on a Thursday morning. Work bag on his shoulder. Moru and Kjor on his shoulders. Min-Seo next to him. The city doing its Thursday morning things around him.

"Because the sites still needed cleaning," he said. "Whether anyone responded to the reports or not. The residue was still there. The Gates were still opening. The mess was still being made." He looked at the pavement. "Someone had to clean it."

"And it was always going to be you."

"It was my job," said Han-Ho. "I took the job. I do the job."

The Director was quiet for a moment.

"Mr. Kang," he said.

"Yes."

"The Registry has not done right by you."

Han-Ho said nothing.

"Four years since your status window error. A decade of reports with inadequate responses. Expenses you shouldn't have incurred. Work you did alone that should have had institutional support." The Director's voice was careful and direct. The voice of a man making a statement for a record he is aware exists. "The Registry has not done right by you and I intend to correct that."

Han-Ho was quiet.

"Okay," he said finally.

"That's all you have to say."

"What else should I say."

"I don't know. Most people say more."

"The sites still need cleaning," said Han-Ho. "Whether the Registry has done right by me or not. The work is the same. I'd rather focus on making the work better going forward than on what happened before."

A long pause.

"That is," said the Director, "a remarkably mature position."

"I have a route," said Han-Ho. "I don't have time for the other one."

The Director made a sound that was possibly a laugh. Brief. Quiet. The laugh of a man who has been in government bureaucracy for seventeen years and has encountered very few people who approached institutional failure with the practical forward-looking philosophy of a man who has a route and a schedule and has simply decided that the work matters more than the grievance.

"I'll have the full expense report to finance by end of day," said Han-Ho.

"Thank you Mr. Kang."

"And the notebook copies. For the protocol revision."

"Sung-Jin will collect them."

"He can come to the apartment. After five."

"I'll let him know."

Han-Ho hung up.

Put his phone in his pocket.

Continued his route.

Min-Seo walked beside him for a block without saying anything.

Then two blocks.

At the third block he said:

"Han-Ho."

"What."

"I have forty million views."

"I know."

"I have destroyed a mountain."

"I know Min-Seo."

"I Re-Awakened twice."

"I know."

"I have never," said Min-Seo, "in two Awakenings, spoken to the Director of the Hunter Registry about report response protocols and expense reimbursements."

"You have your own work."

"That's not the point."

"What's the point."

Min-Seo walked in silence for a moment.

"You just made the Director of the Hunter Registry implement a protocol revision," he said. "Via text message. At seven AM. On a Thursday morning. While making eggs."

"The protocol needed revising."

"And file expense reimbursements for four years of industrial grade solution."

"The expense was legitimate."

"And personally report a dormant Gate with school proximity concerns."

"There was a school—"

"And get a team on site in forty three minutes."

"The forty eight hour protocol—"

"HAN-HO," said Min-Seo, stopping on the pavement.

Han-Ho stopped.

Turned around.

Min-Seo was looking at him with the expression of a man who has been processing the same situation for a week and has arrived at a conclusion and needs to state it clearly for his own sanity.

"You are," said Min-Seo carefully, "the most quietly terrifying person I have ever met. And I have met things that collapsed dimensions."

Han-Ho looked at him.

"I'm a Mana-Janitor," said Han-Ho.

"I KNOW you're a Mana-Janitor—"

"Rank F."

"HAN-HO—"

"One skill."

Min-Seo pressed both hands over his face.

From Han-Ho's shoulder Moru watched this with the expression of something that has seen this specific exchange in various forms many times and finds it both familiar and deeply satisfying every single time.

Kjor offered Min-Seo a chip.

Min-Seo took it without lowering his hands.

Ate it from behind his hands.

Lowered his hands.

"One skill," said Min-Seo.

"Stain Removal," said Han-Ho.

"Right."

"That's the job."

"Right."

"Shall we continue the route."

Min-Seo looked at Han-Ho.

Looked at Moru.

Looked at Kjor.

Looked at River's eyes in the bag pocket.

Looked at the city around them doing its Thursday morning things completely unaware that the most quietly terrifying person in South Korea was walking through it in a janitor uniform making sure the floors were clean.

"Yes," said Min-Seo. "Let's continue the route."

They continued the route.

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